privacy policy
Last updated december 2025
Merimbula Auto (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with care.
what information we collect
We may collect personal information including:
- Name
- Contact details (email address, phone number)
- Vehicle information (make/model, registration)
- Business details (for business clients)
- Service preferences and communication choices
We may collect this information when you:
- Book a service or request a quote
- Complete a contact or enquiry form
- Sign up for our email list or promotions
- Communicate with us by phone, email, or in person
how we use your information
We use your information to:
- Provide automotive services and manage bookings
- Respond to your enquiries and requests
- Send service reminders, updates, offers, and car care tips (with your consent)
- Improve our services and customer experience
- Meet legal and regulatory obligations
how we protect your information
We take reasonable steps to safeguard your personal information against unauthorised access, disclosure, or misuse. Your information is stored securely and only accessed by authorised personnel.
sharing your information
We will never sell your personal information. We may share your details with trusted service providers (such as email or booking platforms) only as necessary to provide our services to you. We do not share your information with third parties for marketing purposes.
your choices
You can:
- Opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.
- Request access to, correction of, or deletion of your personal information.
cookies & website analytics
Our website may use cookies and analytics tools to improve your browsing experience and help us understand how visitors use our site. You can manage cookie preferences in your browser settings.
contact us
If you have any questions about our privacy policy or how we handle your information, please contact us at Merimbula Auto
39 Merimbula Drive, Merimbula, NSW 2584
Phone: 02 6495 2977
Email: service@merimbulaauto.com.au
policy updates
We may update this privacy policy from time to time. The latest version will always be available on our website.